Features
An AI chatbot that answers from your content.
Glerora turns your website, help center and documents into a support assistant for your visitors - with cited answers, lead capture and insights into what your content is missing.
Learns from the content you already have
Point Glerora at your existing pages and documents. There's nothing to rewrite and no decision tree to build.
Website and help center crawling
Add a URL and Glerora reads your site, following your sitemap and robots.txt, and keeps it fresh with a daily re-sync.
- Sitemap-first, with same-site crawling as a fallback
- Respects robots.txt
- Automatic daily re-sync
PDFs, documents and plain text
Upload manuals, price lists and policies, or paste text for answers that don't live on a public page.
- PDF and document upload
- Manual text sources
- Per-source sync status and errors
Retrieval that finds the right passage
Every question is matched against your content by meaning and by keyword, so the answer comes from the passage that actually covers it.
- Semantic search with keyword fallback
- Answers cite the pages they used
- Built on Postgres with pgvector
Answers visitors can trust
The assistant is built to be useful and honest - not to sound confident at any cost.
Grounded answers with sources
Replies are written only from your content, and each one shows where it came from so visitors can read more.
- Source links under every answer
- Instructions hidden in crawled pages are ignored
- Custom instructions per assistant
An honest fallback
If your content doesn't cover a question, the assistant says so and shows your fallback message instead of guessing.
- Configurable fallback message
- Unanswered questions saved for review
- Clear reasons in your analytics
Your choice of AI model
Run on OpenAI, Anthropic Claude or Google Gemini - on Glerora's keys, or bring your own key for full control over spend.
- OpenAI, Claude and Gemini
- Bring your own API key
- Keys encrypted at rest
Built for the team behind the website
Every conversation turns into something your team can act on.
Conversations inbox
Read every conversation with the sources used, and spot the ones that need a human follow-up.
- Full transcripts
- Status for answered and needs-review
- Sources per message
Lead capture
When a visitor wants a follow-up, the assistant collects a name and email and saves it as a lead with the question that prompted it.
- Name, email and company
- The question that started it
- Webhooks to your CRM or inbox
Insights that show what to write next
See conversation volume, answer rate and the top questions your content doesn't answer yet.
- Top unanswered questions
- Conversation and answer trends
- Workspace notifications
Live on your site in an afternoon
One snippet, your brand, and control over where the assistant is allowed to run.
One-line embed
Paste a single script tag into any website - WordPress, Webflow, Shopify or custom code - and the chat bubble appears.
- Works on any site
- Loads in its own isolated frame
- Preview before you publish
Matches your brand
Set the name, colour, position, tone, welcome message and suggested questions for each assistant.
- Brand colour and position
- Tone and welcome message
- Suggested starter questions
Domain allowlist and rate limits
Each assistant only answers on the domains you approve, with limits per visitor, per network and per assistant.
- Per-assistant allowed domains
- Publish and unpublish instantly
- Abuse protection built in
See which plan fits your site
Starter, Pro and Agency plans differ in assistants, knowledge sources and monthly conversations.